Article “Developments in the Overall Customer Satisfaction League” by S. Littlechild

Stephen Littlechild published an article “Developments in the Overall Customer Satisfaction League” in Cornwall Insight Energy Spectrum, Issue 745, on 18 January 2021.

You can read the article here

Updated calculations from 25 February 2021 can be viewed here , from April 2021 here, from May 2021 here, from June 2021 here, from September 2021 here, from October 2021 here and from November 2021 here

New calculations from February 2022 can be viewed here

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